First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Role Description

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Adjusting actions in relation to others' actions.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Managing one's own time and the time of others.
Talking to others to convey information effectively.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Enforce safety rules and regulations.
Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
Resolve worker problems or collaborate with employees to assist in problem resolution.
Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
Plan work assignments and equipment allocations to meet transportation, operations or production goals.